LTech

Google Apps Frequently Asked Questions

How much money can I save with Google Apps?

Most companies have a cost model for provisioning email and productivity applications to employees – usually somewhere between $300 and $1000 per employee. Use our Google Apps Calculator to conduct a cost analysis.

How many businesses use Google Apps?

Google Apps Premier Edition launched in February of 2007 and as of 11/2008 has more than 1 million businesses with over 10 million active users on Apps, while signing up 3,000 businesses per day.

The infrastructure is mature, having been available since April of 2004 when Gmail was launched. Large companies such as Genentech are using Google Apps, and Google uses Google Apps for its own 20,000 employees.

What are security advantages to Software-as-a-service?

With traditional software, employees save data to insecure USB drives, discs and laptops for easy access. With Google Apps, because employees can access information securely from anywhere, they’re less likely to save sensitive data locally.

Google Apps has a 99.9% uptime guarantee for organizations using Google Apps Premier Edition. You can be confident that employees will have access whenever they need it.

Is Google Apps compatible with Microsoft products?

Google Docs: Yes, Docs is compatible with Microsoft Office file formats and many other standards such as PDF, OpenOffice, and ODF. Standard Microsoft file formats are supported for import/export from and to all these popular formats. Our products are designed to open standards and are compatible with many other products.

Gmail allows you to read your Microsoft Word, Microsoft PowerPoint, and PDF documents directly from your inbox — no additional software required.

Is there any downtime for users when moving to Google Apps?

We can eliminate downtime by implementing dual delivery to keep your users online in your current mail system during the migration process.

Do I need to purchase any additional hardware or software?

You will need to provide a server (your own or shared) to house the Sync and SSO scripts.

How long does a full Sync/SSO setup take?

Our typical engagement runs 2-3 calendar weeks to set up Sync and Single Sign-On.

Can you migrate all my mail and calendar events from MSFT Exchange and/or Lotus Notes?

Yes. LTech handles full migration of email, calendar and contacts from numerous email platforms to Google Apps. View our Migration page for further details.

If I decide to stop using Google Apps, can I get my data back?

Yes. Google Apps has open APIs to all applications and you can get email, calendars, and documents back in other industry formats (IMAP, iCal, MS Office) for migration purposes.